SWF is committed to ensuring that our events are as accessible as possible.

 

Hearing

Sign language interpreters and note-taking services can be arranged upon request over both weekends – 9, 10, 16 and 17 November. Should you require either of these services, please email us by 4 Oct 2024 at swfticketing@artshouse.sg with your name, contact number and preferred programme(s). As there are a limited number of interpreters and note-takers, these services will be assigned on a first-come-first-served basis.

 

Vision

Guide dogs are welcome at SWF events at The Arts House, Victoria Theatre, Victoria Concert Hall, Asian Civilisations Museum and the Festival Lawn.

Visitors to ACM with service animals are encouraged to call the Visitor Services at +65 6332 7798 or email nhb_acm_VS@nhb.gov.sg at least two working days in advance.

 

Wheelchair Access

Venues within The Arts House, Victoria Theatre, Victoria Concert Hall and Asian Civilisations Museum have full wheelchair access. To reserve a wheelchair space for Festival Pass, ticketed and free events taking place in these venues, please email us five days in advance at swfticketing@artshouse.sg with your name and the programme(s) you would like to attend.

 

Within The Arts House

• The lift with wheelchair access is located at the back of The Arts House. Festivalgoers may use the lift to access venues on Level 2 of The Arts House.
• Calm Room, Nursing Room and Prayer Room – If you require the use of any of these spaces, please approach Front-of-House. We urge festivalgoers to respect the use of these spaces.
• Restrooms – Accessible toilets are located on both Level 1 and Level 2 of The Arts House.

Festivalgoers who require assistance on-site can approach the Information Counter located at the entrance of The Arts House.

For accessibility enquiries for offsite events or any further questions, please write in to swfticketing@artshouse.sg